IT Technical Support Specialist - Treasury.id

Treasury.id · 📍 Tangerang Selatan, Banten · Diposting 2026-10-04

FULL_TIME⭐ TERVERIFIKASI

Rp 5,000,000 - Rp 8,000,000 per bulan

Join Treasury.id as an IT Technical Support Specialist and play a pivotal role in ensuring seamless technology operations for our dynamic team. In this position, you will be the go-to expert for troubleshooting hardware and software issues, maintaining IT infrastructure, and providing top-notch support to our employees. Located in the vibrant city of Tangerang Selatan, Banten, you'll have the opportunity to work in a collaborative environment where your skills and expertise will be valued.

As an IT Technical Support Specialist at Treasury.id, you will be responsible for a wide range of tasks, including but not limited to, installing and configuring software and hardware, managing user accounts and access permissions, and ensuring the security and integrity of our IT systems. You will also be responsible for providing training and guidance to other team members on IT-related topics, fostering a culture of continuous learning and improvement.

If you are a passionate and dedicated IT professional with a strong background in technical support, we invite you to join our team at Treasury.id. With a competitive salary of Rp 5,000,000 - Rp 8,000,000 per month, you will have the chance to grow and develop your career in a supportive and innovative work environment.

📋 Tanggung Jawab Pekerjaan

Troubleshoot and resolve hardware and software issues for desktop computers, laptops, and mobile devices.
Install, configure, and maintain IT infrastructure, including servers, networks, and security systems.
Manage user accounts and access permissions, ensuring compliance with security policies.
Provide technical support and guidance to employees, helping them to resolve IT-related issues and improve their productivity.
Monitor and maintain the performance of IT systems, identifying and addressing any potential issues before they impact business operations.
Conduct regular backups and disaster recovery exercises to ensure the safety and integrity of our IT systems.
Stay up-to-date with the latest trends and developments in IT, and recommend improvements to our IT infrastructure and processes.
Provide training and guidance to other team members on IT-related topics, fostering a culture of continuous learning and improvement.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of experience in IT technical support or a related role.
Strong knowledge of Windows and Linux operating systems, as well as common software applications.
Experience with network infrastructure, including routers, switches, and firewalls.
Familiarity with IT security best practices and compliance standards.
Excellent problem-solving skills and the ability to work independently and as part of a team.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
Professional certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator Associate are a plus.